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SHIPPING & RETURNS

Shipping Policy

All orders are shipped within 24 hours on working days. If everything goes according to plan, your order will be delivered within the next 3 days.

There are no deliveries on Sundays. All orders placed on Saturday and on Sunday will therefore be shipped on Monday.

All our packages are shipped with Bpost, PostNL or DPD. Each order will receive a Track-and-Trace code. The courier service automatically sends an email with your Track-and-Trace code. If you haven't received a code, then you can always contact us. We will keep you informed of your Track-and-Trace code by e-mail so that you can follow the package.

Return & Exchange Policy

Are certain items not what you had in mind? No problem! A return information card is included with every order. It states that you can report your return to info@dm-training.com We will provide further instructions on how to return the package.

The order may be returned within 14 days of receipt. It is of course also possible to exchange your item for a different size. Returns or exchanges are only allowed in the original packaging. There must be no strange smells such as perfume, sweat, smoke, etc. on the ordered items.

Of course, this also applies to damage to the items and dirty stains. If this is the case, we cannot return the order amount and the order will be returned by us.

So always check your items carefully before putting them back in their original packaging!

All items purchased with a discount code can always be returned within 14 days of receipt. All items purchased in the OUTLET may not be returned. These items may be exchanged for a different size if this is possible.

Returns or exchanges of items are at your own expense.

Returns (including exchanges) must be notified at all times by e-mail: info@dm-training.com. If you want to exchange your item, we will automatically send a new item as soon as we have received your return / exchange in good condition.

Our return address:

DM TRAINING

Distelstraat 33

9200 Dendermonde

BE

After we have received your return, you can expect the order amount back to your bank account or PayPal account within 7 working days.

For more questions about returning items, you can always email us info@dm-training.com

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